Privacy Policy

Effective Date: November 12, 2025

Introduction

Welcome to Moon Blaze, a free-to-play social entertainment platform built for community and fun. We respect your privacy and are committed to handling your data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under Canadian privacy law. Our services are for users aged 19+ where required.

Information We Collect

We collect minimal information to operate and improve the platform. Data falls into two categories:

A. Information You Provide

  • Account details (optional): email, display name, and preferences such as language or sound settings.
  • Support messages: inquiries you send via forms or email to help@moonblaze.com.
  • Consent choices: cookie or notification preferences that you set on our website.

B. Automatically Collected

  • Device and usage data: browser type, approximate region, and diagnostic logs that help us keep the experience stable.
  • Interaction data: session duration, feature usage, and interface performance.
  • Cookies & local storage: used to remember your preferences and secure sessions. See our Cookie Policy for more.

How We Use Your Information

  • To operate our platform: provide essential functionality, maintain sessions, and enable personalization.
  • To ensure safety: detect technical issues and protect against spam or misuse.
  • To improve experience: analyze general trends and enhance design, stability, and responsiveness.
  • To communicate: send support replies or optional community updates (only if you have opted in).

Information Sharing & Disclosure

We do not sell your data. Limited information may be shared with:

  • Service providers that assist with hosting, analytics, or communication tools — bound by strict confidentiality terms.
  • Legal obligations when disclosure is required by Canadian law or lawful requests.
  • Business continuity if we restructure or merge, your data will remain protected under this same policy.

Data Storage & Transfers

Some technical data may be processed outside of your province or outside Canada by trusted providers. When this occurs, we use contractual and organizational safeguards to maintain equivalent protection standards.

Data Retention & Security

  • Retention: we keep data only as long as necessary to operate the service or comply with laws. After that, it’s securely deleted or anonymized.
  • Security: technical safeguards include encryption in transit, limited staff access, and continuous monitoring for vulnerabilities.

Your Rights Under Canadian Law

Under Canada’s PIPEDA and related regulations, you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate information.
  • Withdraw consent for optional processing such as analytics or communications.
  • File a complaint with the Office of the Privacy Commissioner of Canada.

Children & Age Restrictions

Moon Blaze is intended for users aged 19+ where required. We do not knowingly collect or store data from minors. If such information is discovered, it will be deleted promptly.

Do Not Track & Cookies

Some browsers send a “Do Not Track” signal. Our website does not respond to DNT at this time, but you can manage or disable cookies through your browser settings. Learn more in our Cookie Policy.

Updates & Contact

We may update this Privacy Policy from time to time to reflect improvements, security updates, or legal changes. The newest version will always appear here with the “Effective Date” updated above.